Hello Yootheme team,

I need also to change the animated color from red to something else, I did the following :

• Change the animated_red.jpg image in /images/background/animated folder
• Change the red color #AE000C for something else in /js/animatedbg.js
• Deleted template folder in /cache folder

Still not working

Thanks !

Subway on Joomla 1.5.26

I want also customize the animated bg, but i can't find.
Please help

Do you have a URL so we can have a quick look to see if we can help?
J

http://www.thedoubledecker.com

Sites offline at the mo but i will set up a reg'd user

anyone?

If you pm me a login i will have a look at it for you
J

edit: i never noticed you cannot PM other members ... you can add the details to the question in a hidden section but only yootheme employees can see them

How about some YooTheme help here?, if i can't get the answer i'm gonna have to give up on Subway which is a shame

No problem, thanks Jamie

I think this Community system is not so good, far easier to use a trad. forum

YooTheme - can I get some help here please??

To say I am disappointed wih the support offered by Yootheme is an understatement!

In th past YooTheme have always had a member of the support team come up with an answer, even if it's not been the one i wanted, but this time , nothing!!

This new support system is just useless, no interaction or PM between users, no response from YooTheme at all.

If i don't get an answer today i will have no chouice but to dump Subway, which is a shame as its exactly what i needed.

C'mon YooTheme, step up please

Are you rockin' WP?

• change the checksums file line #101+
• clear your cache (both browser plus add-on)
• switch themes to "clear"
• change profiles
• instead of using default, try red
• animatedbg.js "/images/background/animated/animated_default.jpg" replace "default"

No luck on my end neither...

Hi Jamie

I'm logged but can't see how to PM you... i'm getting old!

Try emailing them on info@yootheme.com or support@yootheme.com

Again sorry i couldn't help more without seeing the site.

J

Ok... this is getting very very weird.

Opera, IE, both show the new colour bg (even if they are not animated) but FF even after a manual deletion of all the cache files still show the original red bg.

WTF is going on, c'mon Yootheme, what's happened to the usual great support we used to get?

I really wanna use this theme for my client but not if i can't resolve this issue, SOME HELP PLEASE?